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News

01/04/2020

UPDATE: Coronavirus (Covid-19) – OPEN for Business as Usual

Roofbase – open for business as usual

During the current climate, with Government Guidelines restricting movements for many, we will continue to open our doors to customers and closely follow Government guidance, however we now need to adapt how we serve our customers in each branch, to protect the safety of both staff and customers.

We are currently fully staffed, and have our usual, reliable levels of stock available throughout our network of merchants. Our delivery drivers are here, ready to deliver your orders to site, or you are welcome to come in and collect your materials in store, with help from our friendly, knowledgeable staff.

With immediate effect we will be introducing the following strict customer service procedures:

  • We are allowing just one customer at a time on our premises so we respectfully ask companies to only send one operative to collect products from our branches.
  • We are offering the facility for you to email or phone your order through in advance and we will then have it ready for collection, minimising the time spent in branch.
  • For deliveries, we ask that everyone follows the 2 metre ‘social distancing’ rules for our delivery drivers on site.

Supporting your business

We are in constant touch with all manufacturers to ensure supplies of materials remain available and are happy to report there have been no interruption to supplies so far.

We want to support you as best we can at this difficult time, to ensure that your business continues without interruption.

By following these guidelines it will allow Roofbase to continue to stay open and support both customers and staff.

We will of course continue to monitor the situation daily and comply with any changes to government guidelines and keep you updated.

Thank you for your support.

Best Wishes

Steve Lloyd
Managing Director


Last updated 01/04/20 @ 7:00pm

Quote

“Roofbase carry a wide variety of stock and are not restricted when sourcing materials, which makes them a very valuable supplier. We will be using them as our preferred merchant and recommend all roofers and builders to give them a try and see the difference.”

Tony Berriman - Berriman Roofing Specialists Ltd